Our teams are working on preparing the post-lockdown in our workshops and to resume the shop online in a few days. We thank you for your understanding and valuable support.

Shipping & Payment

We ship through registered courier companies for orders within India as well as international orders.

International orders: delivered within 7-10 business days

Domestic orders: delivered within 6-8 business days. (You will see the delivery date for your order at the time of order confirmation.)

Shipping is free for domestic orders.

 

*Please note that Saturdays, Sundays and Public Holidays are not set as working days for standard deliveries.

 

SHIPPING CHARGES

Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.

 

 

DUTIES & TAXES FOR INTERNATIONAL ORDERS

Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at the time of delivery to the carrier company. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx etc.) at the time of your order delivery after you receive an invoice by the shipping agent.

 

 

SHIPPING OF PRODUCTS

All orders are processed from our own warehouse in Varanasi, Uttar Pradesh. Orders will be delivered to the shipping address mentioned at checkout.

 

 

TRACKING PACKAGE

Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. You can also track your order status on our web boutique, from the “Order Status” link under “Customer Assistance” in the website footer.

 

 

NON-AVAILABILITY ON DELIVERY

Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.

 

 

MODES OF PAYMENT

For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking options across major banks.

For all international transactions, we accept payment using PayPal which is the most secure payment system. Through PayPal, you can pay with credit card, debit card, or bank account balance. Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.

Advantages with using Paypal:

Payment is traceable. You can trace the status of your payment using your PayPal account. redhalo.shop doesn't receive your credit card number or bank information (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.

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